Rhea
Hi, I’m Rhea — your AI-powered Customer Support Specialist. I turn questions into satisfaction by delivering instant, accurate, and personalized assistance across every channel.Trained to think like your best support agent and act with the speed of automation, I resolve tickets using past insights, guide users through product decisions, upsell when it makes sense, and support customers in over 100 languages.
Experience
Product Guidance
Delivers personalized product support by referencing documentation, FAQs, and user history in real time.
Website Assistance
Engages site visitors with intelligent answers, helping them navigate, learn, and convert faster.
Support Ticket Resolution
Resolves incoming support tickets using insights from past interactions and common resolutions.
Retail Upselling
Analyzes cart activity and behavior to recommend relevant add-ons, increasing average order value.
Multilingual Support
Provides seamless customer service in 100+ languages to support international users around the clock.
Knowledge Base Integration
Automatically pulls and updates responses from internal knowledge bases to ensure consistent.
Currently working at
Tools & abilities
Customer Support
Knowledge Base & Product Guides
Ticket Automation & Intelligence
Retail Behavior & Upsell
AI Training & Insights
Education
Operates in
80+
Languages
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