Privacy Policy

1. Important information

1.1. General terms

At Vector Digital Workforce Pvt Ltd (“Vector,” “we,” “us,” or “our”), we prioritize your privacy and data protection. Our infrastructure, tools, and applications are designed to ensure your data remains private, secure, and entirely under your control—empowering your business operations without compromising on privacy.

‍Our Privacy Promise:
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- We do not access, read, or delete your personal communications without consent.

- We only store the minimum data necessary to provide our services.

- Your data belongs to you and will be protected to the fullest extent of applicable law.

For any privacy concerns, contact us at: support@vectoragents.ai

‍This Privacy Policy explains how Vector collects, uses, processes, and safeguards personal information in connection with our services, websites, and applications (collectively, the “Services”).

By using our Services, you agree to the terms outlined here and, if applicable, in our Terms of Service. If your organization is governed by the General Data Protection Regulation (EU) 2016/679, a separate Data Processing Agreement may be required.

1.2 Revisions to This Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes your acceptance of any changes. If material updates are made, we will notify you via our platform or email.

2. Use of our services

Vector enables users to manage communication, workflows, and operations for sales, marketing, HR, and business automation. We do not control the data or content users choose to handle through our platform. Such data is managed according to your organization's policies.

We store data as directed by our customers and process it solely to provide and improve the Services.

If you're an individual whose data is managed through Vector by a third party, please contact them directly to access or update your information.

We prohibit the use of our Services for collecting or managing Sensitive Information unless explicitly agreed in writing.

3. Information We Collect

3.1 Website Use

You may visit our website without submitting personal information. We collect data when you create an account or interact with our Services.

3.2 Personal Information

We collect data like your name, company, email, phone number, and transaction history. We may also aggregate public data from sources such as LinkedIn or company websites.

3.3 Navigational Information

We collect data like IP address, browser type, geolocation, time spent, and pages viewed to improve user experience and monitor service performance.

3.4 Payment Information

We collect payment data through PCI-compliant third-party providers. We do not store credit card information on our servers.

3.5 Children’s Privacy

Our Services are not intended for children under 13. If we become aware of data collected from a child, we will delete it promptly.

3.6 Contributions

Any questions or content you post on our platform may be publicly visible and searchable.
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4. Use of Information

4.1 Cookies & Web Beacons

We use cookies to improve functionality and analytics. You may disable cookies via browser settings. Web beacons may be used to analyze usage or email effectiveness.

4.2 Use of Personal Information

We use personal data to:Personalize and improve our Services

- Send service updates or promotional content

- Analyze trends and behavior

- Support customer requests

- Comply with legal obligations

You may opt out of marketing communications anytime by emailing support@vectoragents.ai or using the unsubscribe links provided.

4.3 Testimonials

We publish user testimonials only after obtaining prior consent.

4.4 Credit Card Use

Card data is used only for payment processing through secure third-party providers.

4.5 Service Providers

We work with trusted partners who assist in service delivery. They are contractually obligated to protect your data.

4.6 Data Security

All personal data is stored in encrypted databases, protected with SSL connections. We enforce strong security measures and encourage users to maintain secure passwords.

4.7 Social Media & External Sites

Our Services may include social media features. Their data practices are governed by their respective privacy policies.

4.8 Retention of Information

We retain data as long as necessary for legal, business, or support reasons. Customers may request data exports or deletions at any time.

4.9 International Transfers

Your data may be processed or stored in countries outside your own. Vector ensures all such transfers meet legal safeguards.

4.10 Third-Party Applications

Some features may involve integrations with third-party services. Your data shared with these services is governed by their privacy policies.

4.11 Legal Disclosures

We may disclose data if legally required, or to protect the rights, safety, or property of our users or the public.

5. Anti-Spam and Communication Preferences

5.1 Anti-Spam Policy

We do not tolerate spam. Vector customers are required to include opt-out options in every email campaign. Abuse may result in service suspension.

5.2 Unsubscribe Options

You may unsubscribe from marketing emails via links in messages or by contacting us. Transactional and system notifications may still be sent for account and service functionality.

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